Effective date and last updated: October 5, 2026
Galyo Games ("we", "us" or "our") develops and operates Save the Cat: Snake Puzzle on Android and iOS. This policy explains the information processed by the game and its service providers, the purposes of that processing, and your choices. Contact us at galyogames@gmail.com.
At a glance
- The current version has no interstitial, rewarded or personalized advertising. Its advertising SDKs are not initialized to request or display ads.
- Account information, cloud saves, verified purchases and records needed for online features support the services you use. Declining optional analytics does not disable those services or ordinary gameplay.
- Google Analytics for Firebase and Firebase Crashlytics are optional. Collection starts disabled on a new installation and is enabled only for the services you choose to allow.
- The game does not request precise GPS location, contacts, camera, microphone or photo-library access.
- Use Settings > Privacy Menu to change optional choices, and Settings > Delete Account or the contact details below to request account deletion.
1. The welcome notice and privacy choices
Before gameplay, the welcome notice links to this policy and our Terms of Service. Selecting Okay accepts the Terms and acknowledges this privacy notice. It does not grant permission for optional analytics or crash reporting.
A separate Privacy Information screen asks about optional services. Accept All enables gameplay analytics and crash reporting. Deny All keeps both off. More Information lets you choose the two services separately, with optional switches disabled unless you previously allowed them. Either choice leaves levels, lives, rewards, purchases and cloud-save features available.
We remember the Terms version and acknowledgement time, and the optional privacy choices, policy version and update time, locally on your device. Existing optional choices are preserved when compatible with this policy; an app update does not turn a refusal into permission. You can change your choices in Settings > Privacy Menu at any time. Withdrawal stops subsequent optional collection; it does not automatically erase information collected earlier. See the deletion and privacy-rights sections below for requests concerning existing data.
2. Information used to operate the game
Accounts and authentication
When Firebase is available, the game may create an anonymous Firebase account with a unique user ID to support cloud features without immediate sign-in. Anonymous accounts do not guarantee restoration after uninstalling or clearing device data.
You can connect Google Play Games on Android or Sign in with Apple on iOS. Depending on your provider and choices, Firebase and the game may receive a provider-specific account identifier, authentication token, display name and email address. Apple may provide a private-relay email address. We do not receive your Google or Apple password.
Progress, inventory and cloud saves
The game stores the information needed to continue play, reconcile saves and restore features. This includes current and completed physical board IDs and saved campaign routes; Daily Challenge IDs and calendar-day completions; active attempts, removed snakes, lives and timers; hazard retry assistance; achievements, login and Firework streaks; rooms and renovation progress; coins, stars, boosters and puzzle pieces; Album cards, duplicates, Wilds and completed sets; and timed Puzzle and Album season state.
Cloud records can include save revisions and update timestamps, reward and inventory ledgers, verified purchase grants, and recorded support corrections. Those records help reconcile saves, avoid duplicate grants, verify purchases and resolve player-support issues. Their presence in a player-support dashboard does not mean optional Google Analytics is enabled.
Sound, haptic, language and notification preferences, local save journals, privacy choices and cached content may be stored on the device. Device backups may include local progress and settings depending on your operating-system settings. The game remains local-first: unavailable authentication, cloud services or optional telemetry do not prevent ordinary local play or saving locally.
Rescue Rush and online features
If you participate in Rescue Rush while authenticated, your chosen display name, rank, score and run or tie-breaking information may be visible to other signed-in players. Records use an internal Firebase user ID rather than the changeable name. We may retain a normalized display name for lookup and moderation. Do not use a real name, email address or sensitive information as your public display name.
Online event configuration may select content and offers using relevant game state, such as campaign progress, purchases or event eligibility. This supports the requested game feature and is separate from the optional Analytics service. Event schedules and available content can change as described in the Terms.
Purchases and restores
Google Play or Apple processes payments. We may receive transaction IDs, store receipts or purchase tokens, product IDs, verification results and grant or refund records to deliver, verify and restore purchased items, maintain entitlements and prevent fraud. We do not receive your full payment-card details. Restore Purchases remains available for supported restorable purchases; consumed items and store-specific restoration rules differ.
Earlier Remove Ads entitlements can remain in saved or verified purchase records for compatibility and restoration. You do not need to buy Remove Ads to play the current no-ad version.
Notifications and support
If you enable notifications, Firebase Cloud Messaging may process an installation identifier, messaging token, topic subscriptions, permission and preference state. Notifications can be disabled in Settings and your device's system controls. Optional Analytics measures notification opens only when gameplay analytics is allowed.
If you contact us, we process your message, email address and information you choose to provide. Technical request information, authentication records and security logs may also be processed to deliver and protect online services. We limit these records to their stated purposes rather than treating all gameplay tracking as essential.
3. Optional gameplay analytics
When you allow gameplay analytics, Google Analytics for Firebase may process:
- app sessions, session duration, return visits and first-, second- and third-session milestones;
- campaign and Daily levels started, resumed, completed, restarted or failed;
- Rescue Rush activity, scores, elapsed time and end reasons;
- feature views, reward or inventory interactions, room and Album/Puzzle activity, and achievement events;
- account connection, restoration, notification and purchase-related events;
- general progress segments and relevant gameplay parameters; and
- app-instance or installation identifiers, a game account ID, device model, operating-system and app version, language and approximate country or region inferred by the provider.
The separate cloud engagement/session counter also follows the gameplay-analytics choice. It is not enabled merely because cloud saves are enabled. We do not send your Rescue Rush display name or account email address as Analytics identifiers. A game account ID is a pseudonymous identifier, not a guarantee that the data is anonymous.
We use this information to understand engagement and improve game design. Optional advertising consent signals remain disabled in the current version, and the game does not collect advertising IDs for its Analytics integration. Declining gameplay analytics means your new gameplay activity is not included in the game's Google Analytics reports.
4. Optional crash reporting
When you allow crash reporting, Firebase Crashlytics may process crash stack traces, error and exception details, diagnostic logs, timestamps, app/package version, device model, operating-system version, processor architecture, memory and disk information, foreground/background state, installation identifiers and the game account ID. We use these reports to diagnose and fix technical problems. You can allow crash reporting independently of gameplay analytics or turn both off.
5. Legal bases and service providers
Where the GDPR or equivalent laws apply, we use the appropriate basis for each purpose:
- Performance of a contract: information necessary to provide the game and the connected accounts, saves, purchases, leaderboards or other features you request.
- Consent: the optional gameplay-analytics and crash-reporting services described above, and other processing where consent is required. Accepting the Terms alone is not consent to these optional services.
- Legitimate interests: proportionate service security, abuse prevention, troubleshooting of operational records and player support, subject to applicable law and a balance with your rights. This does not override the optional-services choices described here.
- Legal obligation: processing or retention required by tax, accounting, consumer-protection or other applicable law.
Service providers include Google Firebase (Authentication, Cloud Firestore, Cloud Functions, Cloud Messaging and, when allowed, Analytics and Crashlytics), Google Play Games, Google Play and Apple. They process information according to their roles, our configuration and their applicable terms. We may also disclose relevant information to technical or professional advisers, authorities where lawfully required, or a successor organization in a business transfer, subject to applicable safeguards.
We do not sell personal information for money. The current no-ad version does not share advertising identifiers with advertising partners for personalized ads. Optional Analytics and Crashlytics disclosures and rights still apply even though advertising has been removed.
6. Earlier versions with advertising
An older installed version may still contain advertising behavior that differs from the current no-ad version. Those versions may use Google AdMob/Google Mobile Ads or an earlier active provider such as AppLovin or Unity LevelPlay, with their regional privacy controls and device tracking restrictions. Relevant advertising data can include IP address, approximate location, device or advertising identifiers, ad requests, impressions, taps and reward/completion records.
Use the privacy controls available in that installed version and the provider's policy to manage those choices. This historical disclosure does not authorize advertising in the current version or turn an earlier advertising choice into permission for gameplay analytics.
7. Retention and security
We retain information for as long as reasonably needed for the stated purposes, including saves, restores, purchases, support, service security and legal obligations.
- Local data remains on the device until cleared, replaced or removed, subject to device backups.
- Cloud progress, account and leaderboard records are generally retained while the account remains active or until a verified deletion request is completed.
- Optional Analytics retention follows the configured Firebase/Google Analytics property settings. Aggregated reports may be retained longer where permitted.
- Crashlytics and other provider-held data follow their applicable retention and deletion processes; Firebase currently describes a 90-day Crashlytics retention period before its removal process begins.
- Purchase, fraud-prevention and legal records may be retained as required or permitted by applicable law. Support records are kept as needed to resolve the request and maintain appropriate records.
We use encrypted connections, authenticated database rules and restricted administrative access. No system is completely secure. Information may be processed outside your country, including by Firebase and other providers on global infrastructure; we use appropriate transfer safeguards where required.
8. Account and data deletion
Use Settings > Delete Account to request deletion through the game, or email galyogames@gmail.com with the subject Save the Cat - Account and Data Deletion.
Include your Support ID from Settings if available, your platform and connected provider, and enough non-sensitive information to locate your account. Do not send passwords, payment-card details or authentication tokens. We may require reasonable verification so that another person cannot delete your account.
A verified request deletes or anonymizes applicable game identity, cloud-save, engagement, public-profile, inventory, leaderboard and entitlement records under our control. It does not delete your Google or Apple account or records those providers independently control. UID-linked optional Analytics deletion is handled through the applicable provider deletion process; local unsent telemetry and identifiers are cleared when supported. Request completion and removal from provider backups may take additional time. We aim to handle verified requests within 30 days or the applicable legal period, and may retain limited records required by law, security, fraud prevention or legal claims.
Uninstalling or clearing app data does not necessarily delete cloud records. A deletion request may be retried when the device reconnects; local play remains available while a pending request disables cloud/account operations.
9. Your rights and children's privacy
Depending on your location, you may have rights to access, correct, delete or obtain a copy of information; withdraw consent; object to or restrict processing; exercise applicable sale/sharing or targeted-advertising opt-outs; appeal a response; or complain to a data-protection authority. Contact galyogames@gmail.com. We may verify your identity and apply lawful limitations. We do not penalize ordinary gameplay for declining optional telemetry or exercising applicable privacy rights.
The game is intended for a general audience and is not directed to children under 13 or a higher applicable minimum age. We do not knowingly collect personal information from children below the applicable age. If you believe a child has provided information, contact us so that we can investigate and take appropriate action, including deletion or obtaining legally required parental authorization. A child's tap on Okay is not a substitute for parental consent where that is required.
10. Provider information, changes and contact
- Google Privacy Policy
- How Google uses information from partner apps
- Firebase Privacy and Security
- Apple Privacy Policy
- Sign in with Apple and Privacy
- AppLovin Privacy Policy and Unity Privacy Policy for relevant older versions only
We publish changes with an updated date and provide additional notice or request fresh consent when required. A policy update alone does not expand an earlier optional consent. Our game notice records the Terms version accepted on the device.
Galyo Games — Developer of Save the Cat: Snake Puzzle. Contact galyogames@gmail.com.
This website
The playable preview runs in your browser. Its moves are not saved as game progress and it does not ask you to create an account. This website does not ask for payments or collect email sign-ups.
Optional Google Analytics, when configured, loads only after you choose Accept analytics. You may decline or change your choice using Cookie choices in the footer. Your choice is stored in your browser. Analytics measures page views and interactions such as demo completion and store-link clicks; those clicks are not proof of an app installation. Do not include personal information in links you share.
Netlify hosts this website and may process technical request information, including IP addresses and request logs, to deliver pages and keep the service secure. We also use Netlify Web Analytics, which derives traffic statistics such as page views, referring websites, and approximate visitor locations from server logs, without adding analytics cookies or browser tracking scripts. The website cookie choice controls optional Google Analytics; it does not stop these server-side hosting and traffic measurements. See Netlify’s Privacy Statement. Following a store link takes you to a separate service with its own privacy policy.